Privacy Policy

1. Information We Collect

We may collect and process the following types of information:

1.1 Personal Information

• Name
• Contact information (e.g., email address, phone number, mailing address)
• Identification documents (e.g., Emirates ID, passport details) for transaction purposes

1.2 Transaction Details

• Details about items you wish to sell or inquire about
• Payment information for processing transactions

1.3 Website Usage Data

• IP address
• Browser type and version
• Device information
Pages visited, time spent, and navigation paths

1.4 Cookies and Similar Technologies

We use cookies to improve your browsing experience and to gather analytics. For more details, refer to our Cookie Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Transaction Processing: To evaluate, buy, or sell diamonds and jewelry.
• Communication: To respond to your inquiries and provide customer support.
• Marketing: To send you promotional materials and updates, where permitted by law.
• Legal Compliance: To comply with UAE laws and regulations, including anti-money laundering (AML) and Know Your Customer (KYC) requirements.
• Improvement: To enhance our website and service offerings.

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors assisting us with payment processing, IT support, and marketing.
• Legal Authorities: Government agencies or regulators if required by law or to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Data Security

We implement industry-standard measures to protect your personal information against unauthorized access, loss, misuse, or alteration. These measures include:

• Secure Socket Layer (SSL) encryption for data transmitted through our website.
• Restricted access to personal data on a need-to-know basis.
• Regular security audits and updates.

5. Your Rights

Under UAE law, you have the following rights regarding your personal information:

• Access: Request access to your personal data.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Objection: Object to the processing of your data for marketing purposes.

To exercise these rights, please contact us at info@selldiamond.ae

6. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by UAE law.

7. International Data Transfers

Your personal information may be transferred to and stored on servers located outside the UAE. We ensure such transfers comply with applicable data protection laws.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these websites and encourage you to review their policies.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: info@selldiamond.ae
• Phone: 02071015011
• Address: Coming Soon..

Thank you for trusting SellDiamond.ae. Your privacy is important to us.